Technical support

We want to make sure you can always depend on a consistent and reliable Proquote service. Here you'll find the information you need about the support services available.

Trading Services hotline

The Trading services hotline is +44 (0)845 603 2465. The new number will put you in direct contact with our technical support staff. This new service gives you faster access to support staff who can directly resolve your trading issue.

Browser requirements

To use Proquote you must have a Microsoft® Internet Explorer 5 or above browser and a connection to the Internet.

Connecting to the Internet

If you are experiencing problems with your Internet connection:

Please contact your Internet Service Provider (ISP) or in-house technical support team.

Connection to Proquote

If you are experiencing problems accessing the service, including non-display of login screen or other technical problems please contact proquote@londonstockexchange.com with the problem you are experiencing.

Email proquote@londonstockexchange.com or telephone +44 (0)845 603 2465 between 07:00 and 18:00 GMT Monday to Friday.

For account, payment or registration enquiries:

Email proquote@londonstockexchange.com or telephone +44 (0)845 603 2465 between 07:00 and 18:00 GMT Monday to Friday.