How do I access the software to install Proquote Global?

To access the Proquote Global installation software, you need to contact Proquote Helpdesk:
- Phone:0345 068 3030. The phone line is open Monday to Friday from 07:00 – 18:00
- Email: Proquote@iress.co.uk

How do I access the user guides for Proquote Global?

To access the user guides for Proquote Global, you need to contact Proquote Helpdesk:
- Phone: 0345 068 3030. The phone line is open Monday to Friday from 07:00 – 18:00
- Email: Proquote@iress.co.uk

What markets do you support?

We support a wide range of markets and can tailor our products and services to your requirements. Please contact Proquote Sales on 0345 053 5555 for further details.

I am a Private Investor. What support can I expect to receive?

Please email us at Proquote@iress.co.uk

Does Proquote offer a trading solution to Private Investors?

No, we do not offer trading solutions for Private Investors.

I have recently installed Proquote Global version 7.10.2. to my computer. How can I filter/search for certain words in the news headlines?
  • + To add a string of words you can either use + or comma or space e.g ‘+Net +Asset’, ‘Net, Asset’ or ‘Net Asset’
    When using + you are filtering all stories with Net AND Asset
    When using a comma or a space you are filtering all stories with Net OR Asset

  • " When you place a word or phrase inside quotes, the results will be exact i.e. “Net Asset”

  • To exclude a word from your filter, use the negative sign i.e. –Vodafone (to exclude all stories relating to Vodafone)

Please note: in 7.8 you cannot use a negative on its own, so it must be combined with a positive search i.e. –London and G20 Countries (! can still be used)

FAQ updated